September 22, 2021

Cebu Pacific advisory amid stricter Covid controls

by | Mar 21, 2021 10:46AM

Due to the rising cases of COVID-19 in Metro Manila and adjacent provinces, the Philippine government, through the Inter Agency Task Force (IATF), has announced stricter guidelines beginning March 22, until April 04, 2021. During this time, only essential travel will be allowed. The complete details on the IATF Resolution 104 can be viewed here: http://bit.ly/032121_IATFReso104

Cebu Pacific will continue to operate its flight schedule as planned for the next three (3) days, however passengers who wish to postpone their flights and those traveling for non-essential reasons may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) up to two (2) hours before their scheduled time of departure:

1. Rebook
Rebook for travel at no additional cost, following CEB’s permanent removal of change fees. A minimal fare difference may apply.

2. Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)

3. Refund
Due to the high volume of requests, the process may take up to seven (7) months from date of request.

Before going to the airport, passengers are advised to check the real-time status of flights on our website:  https://bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via  https://bit.ly/CEBFlightReminders.  

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