In order to better support the needs of the SME (small and medium enterprises) market, Infocom Technologies Inc., an ePLDT company, has partnered with Cisco Philippines to offer the new Office in a Box Powered by Cisco solution.

“Office in a Box Powered by Cisco has been designed specifically for growing businesses with less than 50 employees as well as companies with existing infrastructure that have plans of upgrading or migrating their existing networks to improve operations,” says Edgardo Bautista, president and chief executive of Infocom.

Infocom took advantage of the industry-leading and proven unified communications technology from Cisco to create the first managed solution with flexible payment schemes. “Aside from the affordable monthly payment terms, the service also allows companies to save as much as 85 percent on overseas phone bills through the VOIP [Voice over Internet Protocol] compared to regular IDD rates,” added Bautista.

Furthermore, Office in a Box Powered by Cisco combines the following elements—hardware, software, training, staff and services —all in one package. This will therefore allow SMEs to have stable and resilient infrastructures that are aimed to increase productivity, improve cost management, enhance customer service, and open new markets for their clients.

“The no. 1 priority for SME owners is growing their companies, not becoming technology experts. This solution offering from Infocom takes away all the headache and upfront costs of acquiring next-generation technologies and enables them to focus on their business,” said Stephen Misa, country manager, Cisco Philippines.

Through the partnership of Infocom and Cisco, Office in a Box Powered by Cisco provides its SME users the capacity to network voice, video, and data, as well as integrate commonly-used desktop applications like e-mail and CRM (customer relationship management) software. Each Infocom service package also includes an assigned IT specialist who will provide up to 4 hours of on-site support a week.

“We also provide in-depth training seminars and on-the-spot demonstrations to IT managers and company decision-makers,” Bautista added.